The most usual test associated with hiring a towing service company is towing tie downs, sending you the wrong towing vehicle and any other applications needed to tow your troubled car. The reasons can quickly be avoided if right steps are done to prevent it. Furthermore, towing dispatchers do not completely ask for details over the phone before sending a towing vehicle to help you. This can happen for a lot of reasons. One is answering a phone call when driving or when the driver is still on an operation.
Another reason can be a busy towing service company and not taking into consideration to get enough details. When contacting a local towing service company, you have to make sure that you give as much descriptive details about your car as possible, even when the person answering the call does not ask. This easy step can prevent even the simplest and most common problem with having to wait for hours for the driver to get back with the appropriate tow truck, or even worse, unsafely loading and transporting your vehicle on their tow truck.
Know your car’s towing necessities prior to calling for a tow service provider. Towing necessities are found in the car’s manual that is most of the time in the glove box. What else do you need to do aside from sitting on the roadside waiting to the towing service provider to arrive? You need to be familiar with your car owner’s manual while waiting for them to arrive and help you.
When calling the dispatcher or even when they already arrive on the area, ask the tow vehicle driver of their level of experience. In addition to that, watch the tow vehicle driver work to make sure that they use enough tie downs and do not be ashamed to voice out if you see that your car is not being handled the right way. Unluckily, some tow truck drivers do not speak same language with you and are hard to communicate with. And if you cannot comprehend what is being said to you, it is always better to contact the dispatcher and be sure, rather than sorry.
And lastly, put your car to the roadside, if necessary, in order to make sure you and your car are out of harm’s way as well as out of traffic. Stay inside your car if you’re on the roadside to make sure you are safe at all times. If possible, don’t stay alone inside your car. If someone is with you, request them to remain with you until your car has been successfully secured to the tow vehicle. This last step is for your own safety as being alongside the road has a bad reputation for being not safe. But, for a fast and hassle-free solution, consider calling a professional, reputable and expert towing service provider right away. This is because they have the right truck and tools to take you and your vehicle to a safe location.